FAQs

How long does shipping take?

Shipping typically takes 12 - 20 days. You will receive updates and a tracking number.

Who is or what is a Jeanie Pop?

Jeanie Pop is the ultimate in free thinking, open, creativity. It is the answer you get when a 3 year old and 6 year old are asked what an online store should be called.

Is it safe to use my credit card on this website?

Absolutely. Our payment system is powered by Shopify Payments which is processed through Stripe, the best and most secure payment processor in the business. It's very safe.

What types of payments do you accept?

We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal.

What is your return policy?

You have 30 days from your date of purchase to return an item. Please see the details on our Returns Page.

What if something I bought doesn't fit me right?

You have 30 days from your date of purchase to return an item. Please see the details on our Returns Page.

You have a lot of cool stuff. Can I request that you get something in stock for me?

Sure thing! We are always searching for amazing and interesting new products to stock in our store. If you would like a special version of an item we carry or are interested in something we don't have, send us an email. We will do our best to accommodate your request.

Uh oh. I messed up my address when I filled out the form. What do I do?

Send us an email. We'll get it taken care of.

My order never arrived. Where's my stuff?

Send us an email. We'll get it taken care of.

My order arrived, but something is missing or damaged. What now?

We pride ourselves on taking care of our customers. Damaged or incomplete orders will be remedied for free. Please see our Returns Page.

What are the sizing measurements for your clothes?

Please see our Sizing Information Page.

Will purchasing from your website make the computers smarter so they will eventually take over mankind?

Most likely, but we know from the movies that it is going to happen anyways, so we might as well spend our money on what we enjoy and have fun while we can.